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Conditions
1. GENERAL CONDITIONS
1.1 CONDITIONS AND PERIOD OF VALIDITY
The present terms and conditions operate in relation to the goods ordered in the Internet shop Birma.lv, the address of which in Russian, Latvian and English is www.birma.lv, upon conclusion of a purchase contract (hereinafter - the "Contract") between the person placing the order (hereinafter - the "Customer") and the sole proprietorship BIRMA (hereinafter - the "Seller").
Goods which are places in the Internet shop Birma.lv can be ordered from other countries.
The present wording of the order conditions are in force from 01.07.2008 till the following publication thereof on the homepage of the Internet shop Birma.lv.
1.2. COMING OF THE CONTRACT INTO LEGAL EFFECT
An order of the Customer is considered to be a proposal to conclude a Contract. The Seller is not obliged to report separately about his consent to the Customer. It is considered that the Seller has accepted the order since the moment when he starts execution of this order. In case the Seller has not accepted the order but also has not expressed his disagreement, the order shall lose any value on the expiration of a 4 weeks period since the moment when the Seller has learnt about the order.
1.3. TERM OF EXECUTION OF ORDER
The Seller executes an order on the average within 1 week, but not longer, than within 3 weeks after order acknowledgement. If the Seller cannot execute the order within 10 working days from the moment of its confirmation, the Seller at possibility reports about it to the Customer.
Order acknowledgment is an invoice that is sent to the Customer e-mail.
If any furniture is not present in the warehouse in necessary quantity, the Seller undertakes to deliver it to the Customer within 3 weeks from the moment of order confirmation.
If any clothes for big breeds of dogs are not present in the warehouse in necessary quantity, the Seller undertakes to deliver such clothes to the Customer within 2 weeks from the moment of confirmation of the order.
1.4. PAYMENT AMOUNT AND PROCEDURE OF PAYMENT
All prices in the Internet shop IK BIRMA are specified in Latvian lats (LVL) taking into account the value added tax (VAT). In case of any fluctuation of the VAT, the Seller has the right to make correction of the prices. Charge for delivery of the goods is added to the price of the goods. The charge is as follows:
1st zone: the territory of Riga city, Babīte, Baloži, Jaunmārupe, Katlakalns, Piņķi, Titurga, Ulbroka - 2,00-5,00 LVL;
2nd zone: Aizkraukle, Alūksne, Balvi, Bauska, Cēsis, Daugavpils, Dobele, Gulbene, Jēkabpils, Jelgava, Krāslava, Kuldīga, Liepāja, Limbaži, Ludza, Madona, Ogre, Preiļi, Rēzekne, Saldus, Talsi, Tukums, Valka, Valmiera, Ventspils, Jūrmala (LV-2008, LV-2010, LV-2011, LV-2012, LV-2015, LV-2016, LV-2017) - 3,00-6,00 LVL;*
3rd zone: other territory of Latvia - 5,30-8,30 LVL;
* Delivery to these post codes is related to the 2nd zone:
Acone (LV-2119), Allaži (LV-2154), Ādaži (LV-2164), Baldone (LV-2125), Carnikava (LV-2163), Cekule (LV-2118), Daugmale (LV-2124), Garkalne (LV-2137), Gauja (LV-2140), Inciems (LV-2145), Inčukalns (LV-2141), Jaunolaine (LV-2127), Jaunskulte (LV-2108), Judaži (LV-2151), Jūrmala (LV-2008, LV-2010, LV-2011, LV-2012, LV-2015, LV-2016, LV-2017), Kadaga (LV-2103), Ķekava (LV-2123), Mālpils (LV-2152), Maženieki (LV-2113), More (LV-2170), Murjāņi (LV-2142), Olaine (LV-2114), Salas (LV-2105), Salaspils (LV-2121), Salaspils 1 (LV-2169), Saulkalne (LV-2117), Saulkrasti (LV-2160), Sigulda (LV-2150), Pabaži (LV-2162), Ragana(LV-2144), Ropaži (LV-2135), Vangaži (LV-2136), Zaķumuiža (LV-2133), Zvejniekciems (LV-2161).
Charge for furniture delivery within Latvia is not collected.
Charge for order delivery outside Latvia is discussed with the Customer.
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Payment for the goods shall be made in Latvian lats (LVL) within 3 working days from the moment of confirmation of the order and reception of an invoice on the e-mail address specified at the moment of registration. The money shall be transferred to the account of the Seller with SЕВ Bank, code UNLALV2Х, account number LV40UNLA0050012415355.
The invoice number, issue date and client number shall be specified in the payment order.
1.5 DELIVERY OF ORDER
The Seller may deliver the goods within the territory of Latvia and to other countries to the address chosen by the Customer.
Order delivery is carried out by post office. Courier delivers the order according to the address mentioned by the Customer when making the order. If the Customer is away when the courier arrived to the delivery address, the order will be delivered to the post office department.
If the Seller does not have possibility to send all goods at once in connection with insufficient quantity of the necessary goods in the warehouse, the Seller has the right to send the ordered goods in parts. In this case the Customer pays the postage only one time, upon reception of the first parcel. The Seller covers the costs of postage of the remaining parcels.
1.6. RIGHT TO REFUSE AN ORDER
As to all and any products ordered, except decorations Buddy G’s and hygiene product Isle of Dogs, the Seller entitles the Customer to refuse an order, by specifying the reason of refusal, within 5 working days as of the date of reception of the goods ordered. If the goods ordered are delivered in parts, the refusal term is counted from the date of reception of the product, which is rejected by the Customer.
The Customer shall not have the right to refuse an order if the product ordered cannot be returned due to its specific features, e.g., if the product is perishable; if its life time has expired, or if it is underwear.
The product returned must not be used. If the condition of the product returned is impaired in the result of improper use of the product, the Customer shall be obliged to cover the decrease of the value of the product.
1.7. REFUSAL PROCEDURE AND RETURN OF GOODS
To refuse an order, the Customer must fill in the Return Sheet, which is a part of the invoice and which is enclosed to the delivery. The product received may be returned to the Seller solely together with the Return Sheet within 14 days as of the date of reception of the product.
The goods must be delivered to a post office closest to the residence of the Customer in the original packaging and with all relevant labels.
The goods to be returned shall be sent to the address: IK BIRMA, PO box 23, Riga-15, LV-1015, Latvia.
1.8. RIGHTS OF THE CUSTOMER IN THE CASE OF DISCOVERY OF DEFECTS
The Customer shall have the right to present a claim to the Seller on non-compliance of the product delivered with provisions of the contract according to legal acts of the Republic of Latvia. The claim on non-compliance of the product with provisions of the contract shall be valid and shall be examined solely upon presentation of the invoice issued by the Seller. The Seller shall not bear any liability for any products which have been used improperly as well as for any products life time of which has expired. The Customer must notify the Seller on any defects of the goods immediately upon discovery thereof.
1.9. RETURN OF MONEY
The Seller shall transfer the money for the goods returned, except postage costs, to a bank account specified by the Customer in the blank of Return Sheet within 30 days as of the date of withdrawal from the contract and reception of the goods by the warehouse of IK BIRMA.
To return the charge of postal service for returning the order, Customer should add to the parcel receipt or copy of receipt for postal services.
1.10. RIGHT OF THE SELLER TO TERMINATE THE CONTRACT
The Seller reserves himself the right to terminate the contract if the goods ordered are not in the warehouse.
The contract is invalid if the order has been placed by a person who was not entitled to place an order, for example, by a minor person.
1.11. PROPERTY RIGHT
The Seller shall have the property right to the goods until the moment of full payment for the goods.
2. FINAL PROVISIONS
2.1. DATABASE OF CUSTOMERS
The Seller is entitled to request personal data of the Customer and provide this information to post offices in order to execute the order. The Seller is entitled to use the information on the Customer’s address for delivery of informational and advertising materials. The Seller has the right to provide personal data of the Customer to third parties including legal consultants and courts if it is required for recovery of claims arising out of the Contract.
The Customer is entitled to prohibit collection and use of his/her personal data at any time, except cases when it is required for recovery of a claim under the contract.
2.2. LIABILITY OF THE SELLER
The Seller shall be liable for loss or damage caused to the Customer in the result of a breach from the part of the Seller of the purchase and sale contract having been entered into on the basis of an order if such loss or damage is a consequence of provisions of the purchase contract and if the reason of the breach is gross negligence or malevolent actions of the Seller. The Seller shall bear full liability in the case if any act or omission of the Seller has caused any harm to health or life of the Customer.
2.3. APPLICABLE LAW
The present terms and conditions of ordering of goods from the Internet shop Birma.lv shall be governed by the laws of the Republic of Latvia. If any provision of this contract is invalid, it shall be replaced by a provision which is not in conflict with the law and which from the economical and legal viewpoint is as close as possible to the invalid provision.
2.4. CONTACT INFORMATION
IK BIRMA
PO box 23, Riga-15, LV-1015, Latvia.
Telephone No.: (+371) 20 238 238
Homepage: www.birma.lv
Opening hours:
Mondays – Fridays: 9.00 – 18.00
Saturdays: 10.00 – 18.00 |
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