Delivery Options and Prices

The execution of the order and the delivery of the goods are started only after the payment of the order has been received.

The Seller sends the package with the ordered goods to the address specified at the time of placing the order.

FREE office pickup

Ordered goods can be received free of charge at the office of SIA "BIRMA PETS Services" in Riga, Matīsa street 64, on working days from 10:00 a.m. to 5:00 p.m., by prior agreement on the arrival time by phone. (+371) 20238238.

Delivery by courier in Latvia

Service fee EUR 4.00, including VAT ( no weight restrictions ). It is door-to-door delivery to any place in Latvia. Delivery is suitable if you want to receive the product at your home. The maximum weight of the product is unlimited. Delivery takes place on working days until 18:00. By choosing this delivery method, it is possible to pay the order to the courier in cash. The order is delivered within 1-3 working days after our consultant informs you by phone or e-mail that your order has been prepared. Our office is closed on Saturday and Sunday, so orders will not be shipped. If the order is placed on a holiday, it will be processed on Monday. Order processing takes 1-3 working days depending on your basket.

Delivery by courier in Lithuania and Estonia

Service fee EUR 6.00, including VAT (no weight restrictions). Delivery to the door anywhere in Lithuania and Estonia. Delivery is suitable if you want to receive the product at your home. The maximum weight of the product is unlimited. Delivery takes place on working days until 18:00. By choosing this delivery method, it is possible to pay the order to the courier in cash. The order is delivered within 1-3 working days after our consultant informs you by phone or e-mail that your order has been prepared. Our office is closed on Saturday and Sunday, so orders will not be shipped. If the order is placed on a holiday, it will be processed on Monday. Order processing takes 1-3 working days depending on your basket.

Delivery to PICKUP points in Latvia

The service fee is EUR 3.00, including VAT. This delivery method is suitable if you do not want to wait for the courier. When your ordered item is delivered to the designated Omniva pick-up point, you will receive an SMS text message with a code for picking up the package, which must be entered in the package. The order must be picked up within 6 days. The order is delivered within 2-7 working days after our consultant informs you by phone or e-mail that your order has been prepared. Our office is closed on Saturday and Sunday, so orders will not be shipped. If the order is placed on a holiday, it will be processed on Monday. Order processing takes 1-3 working days depending on your basket.

Delivery to PICKUP points in Lithuania and Estonia

The service fee is EUR 5.00, including VAT. This delivery method is suitable if you do not want to wait for the courier. When your ordered item is delivered to the designated Omniva pick-up point, you will receive an SMS text message with a code for picking up the package, which must be entered in the package. The order must be picked up within 6 days. The order is delivered within 2-7 working days after our consultant informs you by phone or e-mail that your order has been prepared. Our office is closed on Saturday and Sunday, so orders will not be shipped. If the order is placed on a holiday, it will be processed on Monday. Order processing takes 1-3 working days depending on your basket.

Delivery to PICKUP points in Finland

The service fee is EUR 9.00, including VAT. This delivery method is suitable if you do not want to wait for the courier. When your ordered item is delivered to the designated Omniva pick-up point, you will receive an SMS text message with a code for picking up the package, which must be entered in the package. The order must be picked up within 6 days. The order is delivered within 2-7 working days after our consultant informs you by phone or e-mail that your order has been prepared. Our office is closed on Saturday and Sunday, so orders will not be shipped. If the order is placed on a holiday, it will be processed on Monday. Order processing takes 1-3 working days depending on your basket.

Delivery to other countries by courier

The list of destinations, estimated delivery time and service fee can be viewed in the table below


Destination Country Delivery Fee in EUR including VAT Estimated Delivery Time in Business Days
Poland (PL)0-10 kg - 16,00; 10,001-20kg - 18,50; 20,001-30kg - 21,003-6
Germany (DE)0-10 kg - 19,38; 10,001-20kg - 25,63; 20,001-30kg - 31,884-7
Czech Republic (CZ)0-10 kg - 20,38; 10,001-20kg - 25,38; 20,001-30kg - 30,384-7
Croatia (HR)
0-10 kg - 23,88; 10,001-20kg - 27,63; 20,001-30kg - 31,38
 6-9
Belgium (BE)0-10 kg - 20,13; 10,001-20kg - 23,88; 20,001-30kg - 27,63
5-8
Denmark (DK)0-10 kg - 20,63; 10,001-20kg - 25,63; 20,001-30kg - 30,635-8
Netherlands (NL)0-10 kg - 21,88; 10,001-20kg - 26,88; 20,001-30kg - 31,885-8
Luxembourg (LU)0-10 kg - 22,38; 10,001-20kg - 27,38; 20,001-30kg - 32,385-8
Hungary (HU)0-10 kg - 23,63; 10,001-20kg - 28,63; 20,001-30kg - 33,635-8
Slovakia (SK)0-10 kg - 23,25; 10,001-20kg - 27,00; 20,001-30kg - 30,756-9
Austria (AT)0-10 kg - 24,63; 10,001-20kg - 29,63; 20,001-30kg - 34,635-8
France (FR)**0-10 kg - 19,69; 10,001-20kg - 22,81; 20,001-30kg - 25,946-9
Finland (FI)
0-10 kg - 16,25; 10,001-20kg - 18,75; 20,001-30kg - 21,25
 6-8
Italy (IT)
0-10 kg - 25,63; 10,001-20kg - 28,75; 20,001-30kg - 31,88
 6-9
Slovenia (SI)
0-10 kg - 29,25; 10,001-20kg - 35,50; 20,001-30kg - 41,75
5-8
Bulgaria (BG)
0-10 kg - 28,00; 10,001-20kg - 31,75; 20,001-30kg - 35,50 7-10
Greece (GR)
0-10 kg - 34,00; 10,001-20kg - 50,25; 20,001-30kg - 66,50
 7-10
Romania (RO)0-10 kg - 32,50; 10,001-20kg - 37,50; 20,001-30kg - 42,50 5-10
Ireland (IE)0-10 kg - 37,69; 10,001-20kg - 43,31; 20,001-30kg - 48,94
 5-8
*The fee for one box, the maximum weight is 30 kg

**Delivery to the islands is not possible

The delivery cost of the orders over 30 kg will be calculated separately and send with the separate invoice for Your payment

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